IT Management

70% of IT infrastructure spending goes to management and maintenance… not innovation and business improvement. Dss Hellas offers All-In Managed Services, so you can get off the IT treadmill and focus on business performance, not systems performance.

Managing backend IT shouldn’t be your core focus. Let our team take care of “keeping the lights on.” If something breaks, our award winning team is on the hook to fix it with industry leading certifications and SLAs for uptime and problem response.

The maturity of our Managed Services practice is unparalleled in Greece. Our 100% European Data Centres and systems boasts SSAE-16 SOC I Type II accreditation for premier security and regulatory compliance.

Ready for Managed IT Services?

Watch our newest on-demand webcast to learn the 6 most important questions to ask before you partner with an IT
We deliver:

  • ITIL Certified Service Desk and technical escalation support – award winning desktop and user support, onsite support, and bilingual coast-to-coast coverage
  • 24/7 system monitoring for network, storage, and servers
  • Incident and problem management
  • Asset management – software licensing renewals and hardware lifecycle management
  • Software patching, maintenance and backups
  • Data protection, and archiving
  • Comprehensive reporting and performance visibility – monthly system health reporting, ongoing trend analysis, capacity planning, and support ticket and service level review